Typical Information We Collect About You
Name
Contact information (email/phone/mailing address)
Shopping history and how you use our websites and mobile apps
Payment information
Location information, if you have allowed our mobile apps to do so
Technical information about your browser and device
Key Ways We Use Your Information
Fulfill your order and provide customer service
Send you promotions and offers
Improve your shopping experience
Ensure you have a personalized and consistent experience in all of our services and brands
Protect the security of our websites, apps and business
We Share Your Information With
Other Gap Inc. brands
For xcsalemall customers only, we share your mailing address and shopping history with other catalog companies
Other third parties as described below
Your Choices
To opt out of receiving marketing via:
oEmail -- use the unsubscribe feature in our emails, click on the unsubscribe weblinks for our brands listed here, or contact Customer Service.
oPostal mail -- contact Customer Service
oTexts -- respond STOP to any text or contact Customer Service
To request your xcsalemall customer information not be shared with other catalog companies contact xcsalemall Customer Service
To make choices about targeted online advertising please go here
This policy describes the personal information Gap Inc. and our brands, which include but are not limited to Gap, Banana Republic, Old Navy, Gap Outlet, Gap Factory, Banana Republic Factory, and xcsalemall (collectively, "Gap Inc.") collect about you, why we collect it, how we use it, and when we share it with third parties. This policy covers our US stores and online experiences including our websites and mobile apps. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.